Conflict Management: Using Conflict to Your Advantage
Media Type: Video
Keyword(s)
Communication Skills, Conflict Management, Motivating and Inspiring Others
Credit
CPE:1.0
Publisher
Becker Professional Education
Description
This course will be an overview of:
* Definitions of good and poor conflict management.
* Impacts of poor conflict management.
* Characteristics and examples of the five modes of conflict.
* Factors influencing conflict choices.
* Conflict resolution strategies.
* Overcoming conflict management challenges.
* Definitions of good and poor conflict management.
* Impacts of poor conflict management.
* Characteristics and examples of the five modes of conflict.
* Factors influencing conflict choices.
* Conflict resolution strategies.
* Overcoming conflict management challenges.